Q: How can I place the order and import the semi-trailer?
A: It is easy and safe to purchase the semi-trailers from SUNSKY. There are five steps as below:
1. Confirm the specification of the semi-trailer, delivery time, packing idea, price, quantity with us firstly, then we will issue the proforma invoice/sales contract to you.
2. Present the proforma invoice/sales contract to your local bank and ask the bank to transfer the deposit to the account of our company.
3. We start produce the semi-trailers according to the specification we confirmed, then we will send you all the detail photos of the semi-trailer when it is finished.
4. After you check the semi-trailer, you tell the bank to pay the balance of the order.
5. We ship trailer to you after get all the payment, and send you all of the necessary documents including bill of lading.
Q: Who should afford the custom duty? How much will it cost?
A: Our price is not including the custom duty and other fees like taxes, brokerages etc.
Those fees are about 17% of the CIF PRICE totally. We can recommend the broker to help you to custom clearance if you have demand after you confirmed the order with us.
Q: What is the delivery time?
A: It depends on the quantity and model of the semi-trailers you want to purchase. In generally, it takes 20days to produce 2-10units flatbed trailer, skeleton trailer and drop side trailer.It takes 30 days to produce 2-10 units of the fuel tanker trailer, bulk cement semi-trailers, low bed trailer and tipper trailer.
Q: What is the warranty term of the semi-trailer?
A: SUNSKY semi trailers are durable and suitable for different road in different country, the span life of our semi-trailer can last more than 15 years. Our warranty term is below:
1. We have one year free warranty, during the warranty term,if the engine, transmission, steering broken down, we will dispatch the technicians to change those spare parts free of charge.
2. If out of the warranty terms,we can supply the spare parts to you in cost price if the spare parts have problems, you can also buy the spare parts locally.
3. We can also ask our local dealer to cooperate with you about the problems of maintenance.
Q: How can I get my trailers after payment ?
A: We have do trailer business more than 30 years, we always advice our clients to pick the trailers themselves. After they pick the satisfied trailers then pay the money and we will arrange the shipment. But some clients may too far away from China or busy in their business and cannot come to China to pick the trailers. They will ask us to help them pick the trailers and take the photos and videos to them. After their confirmation, we deliver the trailers to them.